PMP Exam Tip: Interpersonal Skills a PMP Needs: 2. Team Building

teambuilding 0Team building is another essential skill for a good project manager to possess. The nature of a project is that there are people from various different departments involved. In most cases, these people have not had the opportunity to work together and they may not even be familiar with each other’s departments. If the project manager isn’t able to turn these individuals into a team that is focused on the same goal, the project may not reach it’s potential.

Although some of the individuals or sub-teams involved in the project will complete their tasks independently, they will need to feel as part of the team. When a decision needs to be made related to their part of the project, their focus must be on what is best for the project, not just what is best for them and their departmental problem. A feeling of belonging to a team that solves a problem for the whole company (and doesn’t play departmental favorites) goes a long way.

Also, building a team where each member is comfortable in reaching out to the others will ensure small details don’t turn into larger issues later in the project.
It is therefore essential, that project managers not only know the tasks and processes that are involved in building a team, but that they have the skill and finesse to apply them appropriately.


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Featured PMP Exam Lessons Learned from - John Springer, PMP.

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John Springer, PMP


Lessons learned and his insights towards the PMP exam experience shared by the PM PrepCast student - John Springer, PMP.

Once I decided to pursue my PMP certification, I met with a couple of existing PMP's to better understand what was in front of me. Their answers were primarily centered around memorizing material. After studying and passing the exam (first attempt) I found this advice NOT to be true!

I started studying about 90 days out by watching the PM PrepCasts and trying to read the PMBOK guide. I quickly realized that reading the PMBOK was not doing much for me so I focused almost primarily on the PrepCasts. I watched one in the morning, maybe one at lunch and a couple in the evenings (weekends and travel...when I could. It took about six weeks to get through all of the key areas.

After getting through the PrepCasts, I went through and read the PMBOK (taking notes) cover to cover (including the glossary and Code of Conduct) in about two weeks. Then went back and read it a second time, again sharpening (or expanding) my notes. The week before my test, I focused on the notes that I made from the podcasts and from reading the PMBOK...

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Free PMP Exam Sample Question



You managed a website development project for a customer in the past and you signed an agreement with that customer. According to the agreement, you cannot undertake a similar project for any competitor for three years without the formal written approval of your past customer. Two years have passed and you have received an offer from a competitor to do a similar project for them. When you tried to obtain the approval from your previous customer regarding this, you discovered that your previous customer had closed his business and moved to another country. What should you do now?

A. Accept the offer as your previous customer has closed his business and moved to another country
B. Refuse the offer as you are still bound not to undertake such projects for one more year
C.Disclose this information to your new potential customer and seek his approval
D. Speak to legal counsel for guidance


Hint: What is your ethical obligation?


All our questions are updated to the latest PMBOK® Guide standard. Stop by at and try the PMP Exam Simulator free for 3 days. We also offer 110 free questions at We are a PMI Registered Education Provider.

Answer and Explanation:

The Correct Answer is B.

As per the PMI Code of Ethics and Professional Conduct you must bring violations of the code to the attention of PMI. However you should get the facts together and gather evidence before attempting to contact PMI.



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Freebie Friday: Free Directory of Online Resources




A list of online resources for project management exam links you can go to.


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PMP Exam Tip: Interpersonal Skills a PMP Needs: 1. Leadership


leadershipdevelopmenttrainingIn the coming weeks, we will be reviewing the 11 interpersonal skills that the PMBOK Guide calls out specifically, which a project manager needs to possess. We begin with leadership.

Leadership is one of the important skills that a good project manager must possess. The reason for this is that in many cases, the project manager doesn’t have any authority over the team members for a project. This means he or she must manage the project through leadership.

Although it can be more difficult to manage through leadership rather than authority, it is usually more effective because it is built on trust and respect.

A leader is especially important at the beginning of a project to define the vision of the project and communicate this vision to the team. This helps all of the team members to get on board with the goals of the project. Good leadership skills will also keep the members inspired and motivated to do their best work.
Unfortunately, leadership is difficult to teach from books (or tips like this one). You can learn the basics from the written word, but then you need to show that you “have it” by applying it on the job. For the PMP exam it is important that you recognize situations that require leadership and that you are able to select the appropriate action.


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Cornelius Fichtner, PMP

Project manager, PMP trainer, host of The PM Podcast, public speaker and gummi bear connaisseur.

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