Free CAPM® Exam Sample Question
Which of the following processes helps reduce overall project risks arising from uncontrolled changes?
A. Develop Project Management Plan
B. Direct and Manage Project Work
C. Monitor and Control Project Work
D. Perform Integrated Change Control
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HINT: Which process helps to control changes?
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Answer and Explanation:
The correct answer is D.
Perform Integrated Change Control is the process of reviewing and analyzing all change requests; approving changes and managing changes to deliverables, project documents, and the project management plan; and communicating the decisions. The primary benefit of Perform Integrated Change Control is that it allows for document changes within the project to be considered in an integrated manner while addressing overall project risk. All changes should be analyzed with consideration of their impacts on the overall project management plan. Therefore, this process helps reduce risks arising from uncontrolled changes.
Details for each option:
A. Develop Project Management Plan
Incorrect. One might argue that the Develop Project Management Plan may help to reduce risks arising from implementing uncontrolled changes by identifying a good change management plan. However, this process does not directly implement the change management plan. Therefore, Develop Project Management Plan may be correct, but not the best answer.
B. Direct and Manage Project Work
Incorrect. Direct and Manage Project Work is meant to implement the project work defined in the project management plan. Because the focus is not on controlling changes to the project, this process does not reduce the risks of uncontrolled changes.
C. Monitor and Control Project Work
Incorrect. Monitor and Control Project Work focuses on tracking and reporting the project progress and performance, determining if corrective or preventive actions need to be made, and following up to confirm that performance issues are resolved. One might argue that this process uses work performance information from the Control Scope and Validate Scope processes to help control scope creep and other uncontrolled changes. However, the primary benefit of this process is transparency about performance issues and changes. Again, this choice may be correct, but not the best answer. Another process more actively helps to reduce overall project risks from uncontrolled changes.
D. Perform Integrated Change Control
Correct. As Perform Integrated Change Control is intended to review, analyze, approve, manage, and communicate requested changes to the project, the implementation of this process will reduce risks that arise from uncontrolled changes.
Reference: A Guide to the Project Management Body of Knowledge, (PMBOK® Guide) – Sixth Edition, Project Management Institute Inc., 2017, Page(s) 113