Free PMP Exam Sample Question
Question:
You are managing a mega construction project. You conduct bi-weekly team meetings and distribute weekly targets. However, you are frequently finding that your team does not understand you properly and is not performing according to the guidelines which have been communicated. Which of the following is most likely missing in your team meetings?
A. Verbal communication
B. Non-verbal communication
C. Paralingual communication
D. Team's feedback
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HINT: What must be included in your team meetings to make sure that your team understands your targets?
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Answer and Explanation:
The Correct Answer is D.
Team meetings are all about "verbal communication", which makes this choice incorrect.
"Non-verbal communication" refers to your gestures, facial expressions, and physical appearance while you are communicating your message. "Paralingual communication" is the tone and pitch of your voice when you are talking to people. Both non-verbal communication and paralingual communication are automatically expressed by anyone using verbal communications. Therefore, we can safely assume that your team meetings contain these as well. Therefore, both of these choices are incorrect.
The only answer left is "Team's feedback" because the scenario does not explicitly say if you are asking for it or if the team members are providing it. The scenario also explains that even though you have a lot of meetings and a lot of communication, there seems to be a disconnect. Getting the team's feedback during the meeting is the method that ensures that the audience is understanding what is being communicated.